Acceptance of Terms
When you download, install, open, or use the Cap4u app, or use related services expressly provided by Cap4u, you agree to follow these Terms of Use and the Privacy Policy. If you do not agree, do not use Cap4u.
Cap4u is provided and operated by See From Afar Vision LLC. In these Terms, “Cap4u,” “we,” and “us” refer to See From Afar Vision LLC unless an App Store page, in-app page, or separately signed agreement lists a more specific entity, region, pricing note, or supplemental term.
What Cap4u provides
Cap4u is for users making English phone calls in the United States and Canada. It provides real-time captions, preferred-language support for understanding, English reply suggestions, and expression support at different English difficulty levels. The current version supports iPhone first, and this website currently explains the product in Chinese; the product is intended for immigrant users with different native languages and ethnic backgrounds.
Cap4u is designed to help you complete real calls more steadily and turn those calls into practice. It is not an AI phone-calling service, not a phone agent, does not play AI-generated speech to the other person for you, and does not make the other person think they are speaking with Cap4u or another person.
Markets, age, and eligibility
- Cap4u is primarily designed for phone-call scenarios in the United States and Canada. We do not guarantee availability for other countries, regions, numbers, languages, accents, institutional processes, or network environments.
- Cap4u is not intended for children under 13. Users who have not reached the age of majority where they live should use it with consent and guidance from a parent or guardian.
- You are responsible for having a working iPhone, phone service, network connection, microphone/audio permissions, and any required App Store account.
- You may not use Cap4u on behalf of another person unless you have sufficient authorization and comply with applicable laws and institutional policies.
Important boundaries
Not for emergencies
Cap4u is not for 911, first aid, fire, threats to personal safety, suicide crisis, domestic violence, or any other emergency. In an emergency, do not use or rely on Cap4u. Contact local emergency services or a trusted person directly.
Not a relay service
Cap4u is not a telecommunications relay service, captioned telephone service, accessibility communication service, or public-safety communication service certified by the FCC, CRTC, or any other regulatory system. If you need legally recognized accessibility communication services, use an official or compliant service.
Not professional advice
Cap4u does not provide medical, legal, financial, tax, insurance, immigration, education, employment, or other professional advice. Important decisions should rely on professionals, official written documents from institutions, or official channels.
Not an institutional compliance tool
Unless separately agreed in writing, Cap4u is not a covered entity or business associate under HIPAA, does not sign a Business Associate Agreement, and is not a certified interpreter, certified translator, or official communication tool designated by a school, insurer, government agency, or employer.
You speak for yourself
Cap4u provides text suggestions. You decide whether to use them, how to express yourself, whether to confirm details, and whether to continue the call, and you say the words yourself.
Lawful use and call consent
You must follow the laws and policies that apply where you are, where the other party is, and where the relevant institution operates, including rules about phone calls, privacy, recording, monitoring, transcription, captions, translation, AI assistance, consumer protection, medical information, financial information, school information, employment, and anti-fraud.
The current iPhone version does not save call recordings, captions, translations, generated English replies, voice drafts, or call summaries as user history. Real-time audio and text processing, and sending data to third-party AI, speech, or phone service providers, may still trigger notice or consent requirements under some state, provincial, institutional, or industry rules. If law, contract, or the other party’s institution requires you to notify the other party or obtain consent, you must do so before using Cap4u.
Cap4u may show in-app prompts before use to remind you that the other party may need to know you are using live captions, transcription, translation, or AI assistance. You can explain in your own words, for example: “I’m using live captions and translation assistance to help me understand this call, and I won’t save this call as history.” This is only an example and does not replace any formal consent process required where you are or by the other party’s institution.
If the other party asks you not to record, transcribe, use third-party assistance, share screen content, or use AI tools, you should respect that request unless you have confirmed that you have a clear legal right to continue using the tool.
Data processing and third-party services
To provide dialing, call connection, captions/transcription, translation, voice drafts, real-time draft translation, AI draft assistance, account, subscription/IAP, diagnostic, and support features, you authorize Cap4u and necessary service providers to process and transmit the data needed to provide those features.
This data may include call audio, voice drafts, draft text, captions/transcripts, translated content, language settings, and necessary data related to call connection, diagnostics, customer support, accounts, and subscriptions/IAP. Relevant data may be sent to the providers identified in the Privacy Policy, including OpenAI, Deepgram, Telnyx, Apple/StoreKit/Sign in with Apple, Supabase, Cloudflare, and Firebase/Firebase Crashlytics.
Before personal data is sent to a third-party AI or speech service provider, the app will explain what is being sent, who it is sent to, and what it is used for, and will request your permission. You can decline. If you decline, the related AI assistance, transcription, translation, or voice-draft feature will not continue. The Privacy Policy and Terms of Service do not replace the in-app pre-send permission prompt.
You represent that you have the right to submit, say, enter, or process this content and that you have provided any notice or obtained any consent required by applicable law, contract, institutional policy, or the other party. You may not submit illegal, infringing, unauthorized content, or content containing another person’s sensitive information that you are not authorized to provide.
AI, voice drafts, captions, and translation limitations
Speech recognition, captions, transcription, translation, voice drafts, real-time draft translation, and AI reply suggestions may be wrong, delayed, incomplete, missing context, affected by accents, or incorrect for names, dates, amounts, addresses, insurance numbers, case numbers, medical conditions, medication names, legal rights, or account information. Cap4u does not guarantee that output is complete, accurate, timely, or suitable for your specific purpose.
- Before saying any reply, confirm that it expresses what you actually mean.
- For dates, amounts, addresses, identity, insurance, medical conditions, prescriptions, contracts, immigration, taxes, school, or account information, ask the other party to repeat, spell, send written confirmation, or confirm through an official portal.
- Do not treat replies, translations, transcripts, or drafts generated by Cap4u as professional advice, official translation, certified translation, legal interpretation, medical diagnosis, or financial advice.
- Cap4u is not responsible for third-party call queues, transfers, customer-service policies, recording policies, identity verification, or final decisions.
Prohibited conduct
- Using Cap4u for fraud, scams, harassment, stalking, threats, hate, discrimination, spam calls, illegal marketing, or any illegal activity.
- Impersonating another person, misleading the other party, hiding your true identity or authority, or making the other party believe an AI voice, another person’s voice, or synthetic content is you.
- Using Cap4u for auto-dialing, robocalls, non-consensual marketing calls, misleading political calls, or mass outbound calls.
- Inducing others to disclose unnecessary sensitive information, such as verification codes, full bank-card numbers, full identity documents, medical records, insurance numbers, immigration documents, or account passwords.
- Uploading, entering, saying, or processing illegal, infringing, unauthorized content; content that violates an employer, school, medical institution, insurer, government agency, or service-provider policy; or content containing another person’s sensitive information that you are not authorized to provide.
- Reverse engineering, scraping, attacking, interfering with, bypassing security restrictions, abusing usage limits, reselling access, or attempting to copy Cap4u’s models, interface, content, or services.
User content and output
You retain your rights in content that you say, enter, or actively submit during a call. To provide, maintain, protect, and troubleshoot Cap4u, you authorize Cap4u and necessary service providers to process and transmit, as needed, your call audio, voice drafts, draft text, captions/transcripts, translations, language settings, connection data, feedback, and support information. This authorization is only for providing the AI assistance, call connection, transcription, translation, voice draft, account, subscription, support, safety, stability, and troubleshooting features you request; it does not mean we own your call content.
Captions, transcripts, translations, understanding hints, voice drafts, and English reply suggestions generated by Cap4u are assistance only. They are not guaranteed to be accurate, complete, suitable for an institution’s process, professional advice, certified translation, or an official record. You are responsible for verifying any output before saying, submitting, relying on, or forwarding it.
Do not enter sensitive information you are not authorized to provide during practice or calls, such as another person’s personal information, passwords, full financial account numbers, or medical records. If you enter sensitive information about yourself or another person, you should make sure you have the right to provide it. The current version will not use call-assistance content to train Cap4u or third-party general models unless, in the future, we provide clear, separate in-product notice and obtain any consent required by applicable law.
Current version and App Store
The iPhone version is now available on the App Store. Subscriptions, minute packs, or IAP, if offered, will be described in the App Store or in the app, and payment, renewal, refund, and cancellation are usually handled by Apple.
Purchases, subscriptions, refunds, cancellations, and purchase management offered through Apple are usually handled by Apple. Cap4u will not receive your full bank-card number.
We may set reasonable usage limits, regional limits, device limits, abuse-prevention limits, or feature limits. Abuse, fraud, circumvention of limits, or violation of these Terms may result in feature restrictions or termination of access.
Service changes, suspension, and termination
We may improve, modify, suspend, or discontinue some features, and may adjust supported regions, languages, models, service providers, system requirements, and usage limits. We will try to describe material changes on the website, in the app, or on the App Store page. If a paid version is introduced later, pricing and purchase rules will be described separately.
If we believe you have violated these Terms, created a security risk, abused the service, infringed others’ rights, violated the law, or exposed Cap4u to legal or operational risk, we may restrict, suspend, or terminate your access.
Cap4u’s name, logos, page design, text, software, interactions, and related materials belong to Cap4u or its licensors. Except for normal use of the service, you may not copy, sell, sublicense, publicly display, redistribute, or create a competing service from them.
Disclaimer and limitation of liability
To the maximum extent permitted by law, Cap4u is provided “as is” and “as available,” without warranties of continuous availability, error-free operation, complete accuracy, fitness for a particular purpose, or compliance with any institution’s requirements.
You understand that phone calls may involve high-risk information and that AI output may be inaccurate. You are responsible for consequences arising from your use of or reliance on Cap4u output, failure to verify information, failure to obtain required consent, violation of institutional rules, violation of law, or calls with third parties.
To the maximum extent permitted by law, Cap4u is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, goodwill, opportunities, or business interruption. Consumer-protection laws in some regions do not allow certain exclusions or limitations, and this section does not limit rights that you cannot waive by law.
To the maximum extent permitted by law, Cap4u’s total liability for any claim is capped at the greater of the amount you paid Cap4u in the 12 months before the claim or USD 50 / CAD 50. This cap does not apply to liability that cannot be limited by law.
Disputes, governing law, and consumer rights
If a problem arises, please contact us first at hello@cap4u.app so we can try to address support, privacy, billing, or terms-related issues. Nothing in these dispute terms limits consumer-protection, privacy, data-protection, anti-discrimination, accessibility, or regulatory complaint rights that the law where you live does not allow you to waive.
Unless mandatory consumer-protection law provides otherwise, these Terms generally should be governed by the law of the place where See From Afar Vision LLC is registered or principally operates. If registration location, business contact address, registered agent, or official service-of-process details need to be disclosed publicly, the information listed on the App Store page, in-app legal page, website update, or separate written notice controls.
